Level 4 Certificate in Trauma-Responsive Mentoring (Children & Young People)

£1500 plus VAT (addition fee applied for split payments)

Please check your diary before enrolling. This qualification includes a required two-day in-person training event, which all students must attend in order to progress through the programme. This will take place in Lichfield, Staffordshire on 5th and 6th November. Please make sure you’re free on both days and able to travel to Lichfield before completing your enrolment, as these dates cannot be moved to accommodate individual availability.

About This Qualification

Every child deserves a mentor who understands what’s underneath the behaviour.The UK’s only hybrid trauma-responsive mentoring qualification, Level 4, blended, and built around real connection.Connection Counts’ Level 4 Certificate in Trauma-Responsive Mentoring is a nationally recognised, NCFE-accredited qualification for anyone who mentors children and young people. It’s the only programme of its kind combining in-person connection, live expert webinars, and one-to-one tutor support in a single hybrid journey, built by practitioners, for practitioners, so mentoring relationships can genuinely change outcomes for the young people who need it most.

Why This Qualification

Truly hybrid, nowhere else offers this mix. The only qualification in the UK to combine face-to-face connection, live expert webinars and structured tutor support in one trauma-responsive programme.
A real community, not just a course. Learners aren’t just enrolled, they’re welcomed into a genuine community of practitioners walking the same path, cohort connection, peer support and a sense of belonging throughout.
Extra support built in. A named tutor, cross-verified assessment, and dedicated supervision, every learner is genuinely known and supported, not left to self-study alone.
First-class expert resources and webinars. Learn directly from specialists through live expert webinars on the realities practitioners face, domestic abuse, anxiety, neurodiversity, attachment wounds, and grief and loss.
Nationally recognised. Level 4, NCFE-accredited, a qualification that carries real professional weight.
Tutors with lived experience. Learn from tutors who don’t just teach the theory, they’ve lived it, bringing real understanding and credibility to every session.
In-person connection all year round. Regular in-person connection and learning days throughout the year keep the cohort bonded and practice grounded, not just a one-off
induction.
Annual Connection Counts Conference. Every learner gets access to the annual
Connection Counts Conference, a chance to connect, learn and grow alongside the wider
practitioner community.
Ongoing CPD at discounted rates. Learners studying with us get access to extra CPD opportunities throughout the year at discounted rates, learning doesn’t stop at the qualification.

Who's It For?

Designed for anyone who mentors, supports or works alongside children and young people,
including:

Teachers, learning mentors and pastoral leads working in schools and colleges
Youth workers and youth service practitioners
Social workers and family support practitioners
Voluntary and community sector mentors and project workers
Anyone stepping into a formal mentoring role who wants recognised, trauma-informed training

What's Covered?

A blended six-unit journey, trauma-responsive foundations delivered in person, mentoring skills built online, and practice embedded through live mentoring and reflection.

Understanding Trauma, Connection and the Nervous System, exploring the science of trauma,
connection and the nervous system.
Attachment, Family Systems and Shame, understanding attachment, family systems and the
impact of shame.
Behaviour as Communication, Applying a Trauma Lens, understanding behaviour through a
trauma-responsive lens.
Foundations of Mentoring Children and Young People, laying the groundwork for safe, effective
mentoring practice.
The Mentoring Approach and the Mentoring Relationship, building trust, boundaries and rapport
with a young person.
Reflective and Research-Informed Trauma-Responsive Practice, bringing learning together
through reflection, applied research and ongoing practice.